Alpine Communications to Build State-of-the-Art Fiber Network throughout McGregor
We have exciting news for you. Alpine Communications is pleased to announce that we will be making a major investment in a state-of-the-art network that will provide a fiber optic connection to all businesses and households in McGregor—including yours. There will be no additional charges to you for this upgrade unless you choose to add new services to your account.
Besides providing great sound quality and high levels of reliability even during storms, the Fusion Network will allow us to provide you with increased Internet bandwidth capacity while ensuring that we’ll be able to offer whatever exciting services the future brings. We are making this investment because we believe it will contribute to the economic vitality of McGregor and allow us to serve this great place we call home with the best communications network available today.
All McGregor Homes and Business Will Benefit
We will be upgrading the entire city of McGregor to fiber optics. Construction on the fiber-optic Fusion Network will begin in April and is scheduled to continue through the summer. We have hired West Union Trenching to assist us with this project.
In order to prepare for the start of construction, Vantage Point contractors or Alpine field technicians will be visiting your home and/or business within the next few weeks to discuss the project with you in further detail. They will work with you to determine the appropriate place to install a new Optical Network Terminal (ONT) on your home to replace the existing box. Our field techs will also want to talk to you about what underground wiring, piping, etc. exists on your property. All contractors and Alpine technicians will be wearing company shirts and have company identification on them.
Alpine Communications technicians are visiting homes and businesses in McGregor in order to prepare for the start of construction this spring. Alpine technicians needs to meet with you to discuss the best place to install a new Optical Network Terminal (ONT) on your home to replace the existing box. If we have not visited your home yet, please call our office at 245-4000 to schedule an appointment today.
Fusion Network Construction Timeline in McGregor:
- Visit home and businesses
March – April
- Finish home visits
- Begin fiber optic network construction of the main line
May – July
- Finish construction of main line
- Bury drops to homes
- Finish outside fiber-optic network construction and fiber splicing in preparation of activation
August – October
- Activate all business and residential customers to the Fusion Network
Fusion Network Frequently Asked Questions
Why is Alpine Communications constructing fiber to the home?
As your local telecommunications provider, Alpine is installing the most advanced technology – fiber optics – to ensure that residents continue to receive the highest-quality service at the most affordable rates. The Fusion Network will provide great sound quality and high levels of reliability. In addition, the fiber network will provide the increased bandwidth needed to offer faster Internet speeds and whatever exciting new services the future brings. Recent surveys and focus groups have shown that customers are interested in increased Internet speeds and advanced services that the fiber network will enable us to provide.
What’s so great about fiber optics?
Business and home owners are using technologies that require more and more bandwidth. Fiber optics is the only medium that can keep up with the bandwidth demand. A single hair-thin optical fiber can carry up to 1,000 times as much information as copper (traditional telephone network material) or coax (traditional cable television network material). Fiber networks are extremely reliable and can carry multiple voice, data, or video streams into the same house at the same time!
I do not live in McGregor – when can I get a fiber connection?
Alpine is able to build the fiber network in McGregor, Garnavillo, Guttenberg, Elgin, and Elkader because its residents show the greatest interest in enhanced services. Homes and businesses in rural parts of Alpine’s serving areas will continue to receive services at comparable rates, but those services will not be offered over a fiber connection due to the prohibitive cost of building a network outside the city. Other areas in Alpine’s serving area will be considered for fiber upgrades after completion of the network in McGregor.
When will my services be transferred to the Fusion Network?
Watch your mail for a letter that announces that we are ready to schedule your activation. Once you receive this letter, the sooner you call, the sooner we will be able to connect you to the Fusion Network. Customers living in McGregor can expect to receive a letter in late 2017.
I like my service the way it is now. Do I have to switch over to fiber?
Yes. Alpine is moving all of its services over to the fiber network for those customers living in McGregor. There will be no additional charge at this time to customers who keep the same level of service that they currently subscribe to.
What will happen when Alpine arrives to activate my Fusion Network service?
After you schedule an appointment to have your fiber service activated, technicians will arrive at the appointed day and time. You need to be present during the activation as our technicians will need access inside your home or business. The technician will bring a power cord into your house through the basement to an electrical outlet. The technician will bring an Ethernet cable to where your DSL modem is currently located. (With Fusion Internet, you will no longer need a modem.)
What kind of Internet speed will I have after you upgrade my house to fiber optics?
Fiber has the capacity to deliver virtually unlimited Internet speeds. The Internet speeds that are available when the network construction is complete will be influenced by customer demand and the competitive environment. We anticipate the Internet speeds will double for current Alpine Internet subscribers in McGregor.
Will I be charged for the Fusion Network activation?
There will be no additional charges for your upgrade to the Fusion Network unless you choose to add new services to your account.
Is Alpine Communications going to offer television service?
Alpine FusionTV is one of the many new services that a fiber optics network will enable Alpine Communications to offer customers. We are in the process of researching the possibility of offering television services.