History

Alpine Communications helps the people in the communities we serve with the latest advancements in clear, dependable communications services. We are locally operated from our office in Elkader, however, we have central offices in each of our exchanges. We are rooted in some of the earliest communications technologies in Iowa and the Midwest. Since 1997, we have served the Iowa communities of Elgin, Elkader, Garnavillo, Giard, Garber, Elkport, Guttenberg, Millville, Marquette, McGregor, Osterdock, Littleport and the surrounding rural areas.  We are deeply dedicated to giving back to the communities we serve. A large number of our employees volunteer their time and talents to charitable organizations and community events in this area. As a corporate citizen, Alpine Communications also makes monetary and in-kind donations to local groups, and we offer educational opportunities to our customers.  To date, Alpine Communications has granted $100,000 to non-profit organizations.

2016

  • January 2016 – Iowa Network Services awarded a Ripple Effect grant for $2,500 to the Clayton County Development Group and Alpine matched the grant with another $2,500 contribution
  • February 2016 – A photo submitted by Dustin Kilburg of McGregor was selected as the winning entry in Alpine’s Directory Photo Contest
  • March 2016 – Alpine donates $386 to the Clayton County Food Shelf on behalf of customers who completed customer satisfaction surveys in January, February, and March
  • June 2016 – Alpine hosts Senior Living Open House to showcase the latest in security, communications, and services aimed at improving the quality of senior life
  • July 2016 – Main Street Elkader Cultural & Entertainment District Committee, a subset of Main Street Elkader received an INS Charity grant for $450.00 to purchase 10 recycling hampers for the upcoming Art in the Park event. St. Peter Lutheran Church in Garnavillo received a grant for $300.00 towards a chair lift
  • August 2016 –  Northeast Iowa Shopping Guide app for Alpine’s yellow and white page listings
  • September 2016 – Over 850 customers are served at Alpine’s 11th Annual Customer Appreciation Dinner in Elkader

2015

  • January 2015 – Elgin customers begin receiving services on the Fusion Network via fiber optics
  • January 2015 – Alpine’s annual customer satisfaction survey reveals customers own an average of 3-4 Internet connected devices
  • January 2015 – Alpinecom.net email accounts are migrated from Google Apps to the Zimbra platform
  • March 2015 – Alpine hosts Fusion Network Open House in Elgin
  • April – May 2015 – Alpine hosts free workshops related to social media and FusionTV service
  • May 2015 – four $500 scholarships are awarded to graduating seniors
  • June 2015 – Iowa Network Services, Inc. (INS) presented INS Charity Grants to three local organizations. The grants were presented in conjunction with Alpine Communications who sponsored the grant applications. The Elgin Community Betterment Club was presented with a $400.00 grant to help purchase summertime banners. Main Street Elkader Cultural & Entertainment District Committee was selected as a grant recipient in the amount of $300.00 to be used for a canopy tent at the Art in the Park event. The City of Garnavillo received a grant for $300.00 to be used for new window treatments at the Garnavillo Community Center
  • June 2015 – Alpine launches new 4G LTE cellular service and new 4G LTE handsets
  • July 2015 – Gold, Platinum, and Diamond subscribers received a free Internet upgrade which resulted in twice the speeds for no extra charge
  • August 2015 – Elizabeth Roach is the recipient of a $5,000.00 college scholarship from Alpine Communications and the Foundation for Rural Service (FRS)
  • August 2015 – Alpine awards an Alpine Technology Grant to the Garber Fire Department valued at $848.00 including a Lenovo laptop computer, memory upgrade, and computer set-up service
  • August 2015 – Driftless Area Wetland Centre received an Alpine Technology Grant valued at $234.00 for outdoor speakers to use for programs and Friday night Farmers Market
  • September 2015 – Over 900 people sere served at Alpine’s 11th Annual Customer Appreciation Dinner
  • October – December 2015 – Alpine hosts free iPad Basiscs workshops
  • October 2015 – The Brownies from Garnavillo recently visited Alpine Communications to tour Alpine’s office, meet the staff and learn about careers in telecommunications, and watched a video about Internet and social media safety
  • November 2015 – Smart Business and Smart Farm events are hosted at the Alpine Communications office in conjunction with Clear2there and Goldfield Telecom
  • December 2015 – Customers generously donate to the Alpine Food Drive and Mitten Tree Program

2014

  • January 2014 – Central’s Nathan Fitzgerald, North Fayette Valley’s Josh Mackey and Clayton Ridge’s Kohle Helle were selected as Radio Iowa’s INS Player Of the Week for this past high school football season.
  • February – June 2014 – Alpine hosts free Google, social media, and basic computer skills workshops in Elkader and Guttenberg
  • February 2014 – Beth Leliefeld of Guttenberg submitted the winning
    entry in for the 2014-2015 Northeast Iowa Regional Telephone Directory contest.
  • March 2014 – Alpine awards Technology Grants to: RISE Ltd. received two Nexus 7 tablets, valued at over $475; Kids Kampus Childcare received a new Panasonic phone system, valued at over $250; Elkader Whitewater Project received funding toward the purchase of camera equipment to broadcast live-streaming video of the whitewater park
  • May 2014 – Alpine Communications partnered with ICAN, Inc. for an informational Lunch-N-Learn program about a unique opportunity for businesses to develop markets through the use of cable TV commercials in Iowa
  • May 2014 – four $500 scholarships are awarded to graduating seniors
  • June 2014 – Construction begins on the Fusion fiber optic network in Elgin
  • June 2014 – Alpine Technology Grants are awarded to the City of Clayton for a new fax machine and to the Elkport-Garber EMS for a new computer
  • June 2014 – Alpine launches new Pay-By-Phone feature
  • August 2014 – Alpine donates 100 flash drives to the Shepherd of the Hills back-to-school supply drive
  • September 2014  – Alpine hosts the 9th annual Customer Appreciation Dinner and serves over 850 guests
  • September 2014 – City of Garnavillo receives an INS Charity Grant for $1,400 to purchase playground equipment
  • October 2014 – Alpine donates $500 to the Valley Community Foundation for a new playground at the Valley Elementary School
  • November 2014 – Garnavillo Public Library receives an INS Charity Grant for $500 to assist in funding library renovations
  • December 2014 – Alpine hosts the annual Mitten Tree program

2013

  • January 2013- Alpine Communications was selected by the FCC (Federal Communications Commission) to take part in a program as one of 14 projects for the Broadband Lifeline Pilot Program. Alpine is the only rural telephone company in Iowa to receive funding for a Lifeline pilot project that will test how best to increase adoption of high-speed Internet among low-income Americans, a group with strikingly low adoption levels. The project will kick off in the first half of 2013 and last 18 months
  • January 2013 – Alpine Communications awards an Alpine Technology Grant to the Guttenberg Public Library valued at $1,000.00 and assisted funding towards the installation of a new NEC phone system at the Library
  • February 2013 – Alpine completes the multi-million dollar Fusion Network construction in Garnavillo, IA
  • February 2013 – Alpine launches FusionTV in Marquette, IA and Garnavillo, IA
  • February 2013 – 11 new HD networks are added to FusionTV’s lineup
  • March 2013 – Alpine hosts FusionTV Open House at the Cobblestone Hotel in Marquette
  • February – May 2013 – Free workshops are offered to customers at Alpine and the Garnavillo Public Library
  • March 2013 – Alpine’s Plant Supervisor, Jerry Schroeder, retired on March
    29, 2013 after a long career, nearly 45 years in total, in telecommunications
  • April 2013 – Alpine awarded Alpine Technology Grants to: Driftless Area Wetlands Centre valued at more than $800.00;  the Garnavillo Fire Department valued at more than $880.00
  • May 2013 – Tracy Elsinger of Colesburg submitted the winning photograph that graces the cover of the 2013-2014 Northeast Iowa Regional Telephone Directory
  • May 2013 – the Federal Communications Commission chooses Alpine Communications as one of 14 projects for the Broadband Lifeline Pilot Program
  • May 2013 – Alpine hosts FusionTV Open House in Garnavillo
  • May 2013 – Iowa Farm Bureau Federation names Alpine Communications the IFBF Renew Rural Iowa Entrepreneur Award winner for May
  • May 2013 – Alpine awards four $500 scholarships to graduating seniors at Central – Joshua Engelhardt; MFL MarMac – Tyler Rochleau; Clayton Ridge –
    Hannah VonHandorf; Valley – Sydney Butikofer
  • June 2013 – Alpine hired Pivot Research to conduct a customer survey. Satisfaction with Alpine Internet service is higher among customers who have Fusion fiber optics. Satisfaction is highest with customers who have FusionTV, Fusion Internet, and home phone service. Alpine’s FusionTV received the highest ratings over Dish Network, DirecTV, and Mediacom in a number of categories.
  • August 2013 – Alpine launches a new easy-to-use online payment system and SmartHub mobile app
  • August 2013 – Alpine hosts business Lunch-N-Learn about Google Apps for Business
  • September 2013 – Alpine hosts 8th Annual Customer Appreciation Dinner in Elkader
  • October – December 2013 – 19 HD and new networks are added to Alpine’s FusionTV lineup
  • December 2013 – Alpine begins offering online streaming and on-demand viewing with WatchTVEverywhere to FusionTV subscribers for no extra charge

2012

  • February 2012 – Alpine hosts Leap Day Celebration and Pinterest for Beginners workshops
  • March 2012 – The Guttenberg Public Library and Alpine co-host Facebook workshops
  • March 2012 – Alpine awards an Alpine Technology Grant to Kids Kampus in Guttenberg. The grant awarded was valued at more than $1,500.00 including two Lenovo laptop computers, Microsoft Office 2010, two computer set-up and data transfer services
  • April 2012 – Alpine Communications celebrates 15th Anniversary
  • May 2012 – John Ihm of Guttenberg submitted the winning photograph that graces the cover of the 2012-2013 Northeast Iowa Regional Telephone Directory
  • May 2012 – The Fayette County Conservation Board/Gilbertson Nature
    Center was awarded an Alpine Technology Grant for $500.00 to purchase handheld Garmin GPS units to be used for geocaching and other activities in the county
  • May 2012 – Alpine awards four $500 scholarships to graduating seniors at Central – Kendra Hoeger; MFL MarMac – Elizabeth Yaddof; Clayton Ridge –
    Docker Staebler; Valley – Matthew Ihmoel
  • June 2012 – Alpine awards Alpine Technology Grants to Guttenberg  Development & Tourism valued at $1,000 and to The Family Resource Center valued at $900
  • July 2012 – Guttenberg’s Channel 6 is added to Alpine’s FusionTV lineup in Guttenberg
  • August 2012 – Alpine integrates all @alpinecom.net email addresses with Google Apps. Alpine hosts a series of Google School workshops throughout the summer and fall
  • August 2012 – Alpine partners with Telecommunications Access Iowa as a local outlet for specialized telephone equipment
  • August 2012 – Alpine makes a major investment in Garnavillo with the expansion of the Fusion Network. The Fusion Network will provide a fiber optic connection to all businesses and households in Garnavillo
  • September 2012 – Alpine hosts the 7th Annual Customer Appreciation Dinner at Johnson’s Reception Hall in Elkader. Over 950 customers were in attendance for the free dinner
  • October 2012 – NFL RedZone and GSN HD are launched on FusionTV
  • December 2012 – FusionTV customers are upgraded to a new platform enabling enhanced features such as Web Management of the Whole-Home DVR, Instant Weather, Games, Listen to Voice Mail on TV, Android & iPhone/iPad App
  • December 2012 – Iowa Telecommunications Association and Alpine hosts area legislators and telecom managers for Legislative Roundtable
  • December 2012 – Alpine hosts 5th Annual Mitten Tree Program

2011

  • January 2011 – Alpine’s new website launches
  • January 2011 – Alpine awards Alpine Charitable Giving grants to: Clayton County Conservation Board – $500 to purchase binoculars and Birds of North America field Guides for their “Sharing the Joy of Wildlife” program; Carter House Museum – $1000 to purchase a monitored security system for the museum; Clayton County Library Association – $500 to purchase new circulation software for Clayton County libraries; McGregor Arts Center – $500 to purchase a sign for the Center.
  • March 2011 – Alpine doubles Internet speeds for no extra charge to Gold and Platinum Internet subscribers
  • March – April 2011 – Alpine offers free Internet workshops in Elkader
  • March 2011 – Tracy Elsinger of Colesburg submitted the winning photograph that graces the cover of the 2011-2012 Northeast Iowa Regional Telephone Directory
  • April 2011 – Alpine meets with legislators at the Iowa State Capitol to raise awareness about our telecommunications infrastructure
  • May 2011 – Alpine’s general manager Chris Hopp along with members of the Iowa Telecommunications Association (ITA) spent May 16-18 advocating on behalf of the rural telecom industry in Washington, D.C. with representatives of the Federal Communications Commission (FCC) and the Iowa congressional delegation
  • May 2011 – Alpine awards four $500 scholarships to graduating seniors at Central – Ashley Moyna; MFL MarMac – Halie Ruff;  Valley – Kendra Knobloch; Clayton Ridge – Ben Hefel
  • May 2011 – Alpine Communications is pleased to announce that Ashley
    Moyna is the recipient of a $2,500 college scholarship from Alpine Communications and the National Telecommunications Cooperative Association’s (NTCA) Foundation for Rural Service (FRS)
  • September 2011 – Alpine serves over 900 people at the 6th Annual Customer Appreciation Dinner at Johnson’s Reception Hall in Elkader
  • September – December 2011 – Alpine hosts free Internet workshops in Elkader
  • November 2011 – Chris Hopp, Alpine’s general manager, was recognized for his leadership while serving as the 2011 Chair of the Iowa Telecommunications Association Board of Directors
  • December 2011 – Alpine collects cold weather gear during the 4th annual Mitten Tree Program

2010

  • January 2010 – Alpine awards Charitable Giving Grants to: $1,000 Guttenberg Heritage Society for a new digital welcome sign on Hwy 52 in Guttenberg; $1,000 City of Guttenberg/Docker Staebler for materials to build a band shelter in Ingleside Park
  • March – May 2010 – Alpine hosts free Internet workshops in Elkader
  • April 2010 – Alpine awards Charitable Giving Grants to Central Community Schools, $400.00 to purchase two iPod Touches to help students enhance their reading experience; Motor Mill Foundation, $1,000.00 to assist in funding the Mill Stone Floor Project to restore the post and beam structure and restore the mill stone floor at the Motor Mill; Dr. Smith Childcare Center, $1,000.00 to fund an Environmental Education Garden where they will construct several raised bed gardens and a small fish pond; Guttenberg Ambulance Service, $1,000.00 to assist in purchasing two Zoll AutoPulse units for each of their ambulances.
  • May 2010 – David Beck of Elkader submitted the winning photograph that graces the cover of the 2010-2011 Northeast Iowa Regional Telephone Directory
  • June 2010 – Alpine awards four $500 scholarships to graduating seniors at Central – MaryAnn Gibney; MFL MarMac – Heath Houg; Valley – Sara Rierson; Clayton Ridge – Tyler Vifian
  • September 2010 – Alpine hosts 6th annual Customer Appreciation Dinner with special guest Johnny Orr.
  • September 2010 – Alpine awards Charitable Giving Grants to George Maier Rural Heritage Museum, $1,000.00 to repair the museum roof; Turkey River Recreation Corridor, $200.00 donation of a new digital camera from the Alpine Retail Center; Central Music Boosters, $500.00  to purchase new auditorium seats.
  • December 2010 – Alpine is the presenting sponsor of the Grammy Award winning artist Suzy Bogguss’ Christmas Show at the Elkader Opera House n December 4, 2010
  • December 2010 – Alpine hosts Holiday Open House and kicks off the 3rd Annual Mitten Tree Program

2009

  • January 2009 – Alpine awards Charitable Giving Grants: $1,000 to Elkader Fitness to assist in purchasing a new treadmill and elliptical trainer,  $943 to G&G Living Center to purchase a new outdoor storage shed, $1,000 to Garnavillo Public Library to assist in funding two new library entry doors with a handicap-accessible door opener, $1,000 to Young Women’s Club of Clermont to assist in funding a new playground for the Clermont City Park
  • January 2009 – Alpine was one among 35 independent telephone companies represented at the fifth annual “ITA Day at the Capital”
  • March – April 2009 – Alpine hosts free Internet and computer workshops
  • May 2009 – $1,000 to Motor Mill Foundation of Clayton County to help fund the replacement of the deteriorated roof on both the Motor Mill and Inn and the replacement of two missing chimneys on the Mill;  $1,000 to Guttenberg Heritage Society to assist in purchasing posts and an electronic sign to educate and engage the community concerning events and activities; $600 to Guttenberg Public Library to purchase a one-year subscription to World Book Online Reference Center with access through the library’s website; $500 to Central Community Schools to buy 4 Flip Video Ultra Cameras to create podcasts to put on the school website that will promote the school’s initiatives, activities, and events to the community; $600 to Friends of the Elgin Public Library to provide both a summer reading program and Check It Out! After school program for children ages preschool through 6th grade; $700 to Decorah Public Library to purchase two cameras for the DigiKids program which offers technology/communications programs that teach kids about using a digital camera,manipulating images on a computer, communicate with the community; $500 to Clayton County SWCD to purchase a Ruby Raindrop costume to make water quality and soil erosion more
    understandable to youth; $1,000 to the Garnavillo Public Library to assist in funding two new library entry doors with a handicap-accessible door opener.
  • May 2009 – Alpine hosts INS Dragster and driver Donald Kimm at an Internet Showcase
  • May 2009 – Sue Patterson of Elgin submitted the winning photograph that graces the cover of the 2009-2010 Northeast Iowa Regional Telephone Directory
  • June 2009 – Alpine awards four $500 scholarships to graduating seniors at Central – Jake McGreal; MFL MarMac – Allison Ries; Valley – Naomi Hanson; Clayton Ridge – Kimberly Nelson
  • September 2009 – Alpine hosts 5th annual Customer Appreciation Dinner
  • November 2009 – Alpine awards Charitable Giving Program Grants: $975 to St. Mary School to help fund the Healthy Kids Project which will increase student/family knowledge base and practices for healthy eating and exercise; $1,000 to the Elkader Park Board to help fund the establishment of a 9-hole disc golf at the Elkader City Park; $1,000 to the Guttenberg Boy Scouts to assist in funding the construction of a band shelter in Ingleside Park; $500 to the Guttenberg Fire Department to purchase a projector to be used for training at the department and throughout the community; $1,000 to Elkader Fitness, Inc. to purchase a recumbent exercise bike.
  • December 2009 – Alpine kicks off 2nd Annual Mitten Tree Program to collect new or handmade hats, gloves, mittens and scarves for individuals within our community who are in need

2008

  • August 2008 – the first Fusion Network customer is activated in Guttenberg, IA
  • June 2008 – Fusion Network construction resumes in Guttenberg and activation is nearly completed in Elkader
  • May 2008 – Todd Ehlers of McGregor submitted the winning photograph that graces the cover of the 2008-2009 Northeast Iowa Regional Telephone Directory
  • April 2008 – the Fusion Network was activated to over 200 customers in Elkader
  • February 2008 – the Alpine Retail Center opens in the Alpine business office in Elkader, IA offering a wide-array of telephones, electronics, and computer peripherals
  • January 2008 – the first Fusion Network customer is activated in Elkader, IA

2007

  • August 2007 – held a groundbreaking ceremony celebrating the start of the Fusion Network construction in Guttenberg, IA
  • June 2007 – Alpine Communications’ Fusion Network is certified by the Fiber To the Home Council and received the fiber-connected badge which recognizes fiber optic service that goes all the way to the home
  • April 2007 –  held a groundbreaking ceremony celebrating the start of the Fusion Network construction in Elkader, IA
  • April 2007 – a new logo and tagline “Real Access. Real Value. Real People.” is adopted by Alpine Communications

2006

  • December 2006 – announced the construction of the state-of-the-art fiber to the home network, dubbed the Fusion Network, in Elkader and Guttenberg, IA beginning summer 2007
  • June 2006 – began offering digital photo printing services in the Elkader, IA office

2005

  • September 2005 – held first annual Customer Appreciate Dinner in Elkader and hosted nearly 1000 customers at the event
  • January 2005 – began providing conference calling, Find Me, and prepaid calling card services

2004

  • September 2004 – the Alpine Communications Charitable Giving Program was established as an avenue for non-profit organizations to apply for funds which support system educations reform initiatives that encourage learning and success. Our community investments include extending cultural awareness and diversity, and we help organizations meet the health and human service needs of the most vulnerable individuals in our communities
  • February 2004 – closed Des Moines, IA office moved all corporate functions and management positions to Elkader, IA

2003

  • March 2003 – opened new Customer Service Center and moved all Customer Service operations to Elkader, IA

2001

  • September 2001 – began providing high-speed Internet (DSL) to Decorah, IA
  • June 2001 – opened new plant office in the Johnson Industrial Park, Elkader, IA
  • May 2001 – began providing wireless high-speed Internet service in Prairie du Chien, IA
  • May 2001 – began providing high-speed Internet (DSL) to Elgin, IA.
  • March 2001 – became our own Internet Service Provider
  • March 2001 – began providing wireless high-speed Internet service in West Union, IA
  • March 2001 – began providing dial-up Internet in West Union, IA

2000

  • October 2000 – introduced high-speed Internet (DSL) to our customers in Elkader, Garnavillo, Guttenberg, and McGregor/Marquette

1999

  • September 1999 – offering local dial-up Internet in Clermont, IA and Prairie du Chien, WI

1997

  • November 1997 – expanded local calling area to include the entire northeast Iowa exchange area
  • November 1997 – installed new digital switching equipment in Elgin, Elkader, Garnavillo, Guttenberg, McGregor and Marquette to serve all of Alpine’s northeast Iowa exchange area
  • August 1997 – began providing local dial-up Internet access to northeast Iowa exchange area
  • April 1997 – began providing local and long distance service to the former US West exchanges of Elgin (426) , Elkader (245), Garber (255), Garnavillo (964), Guttenberg (252), Marquette and McGregor (873)
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