Alpine Communications announced that it has raised Internet speeds for all Gold, Platinum, and Diamond high-speed Internet customers throughout Elkader, Elgin, Guttenberg, Garnavillo, Garber, Elkport, Marquette, McGregor, and the surrounding rural areas they serve. The company also noted that this Internet speed increase benefits both residential and business customers for no extra cost and transition will be complete by August 10, 2015. There is nothing customers need to do, as their speeds will increase automatically.
“As customer demands and technology evolve, we are constantly looking for ways to improve the online experience of our customers. Upgrading Internet speeds to our broadband customers gives them more speed for chatting, surfing, streaming, gaming, or downloading – all from a provider that supports the local community and believes that our customers deserve the best in their broadband service,” said Chris Hopp, Alpine Communications’ general manager.
The number of devices connecting to the Internet by customers in their homes and businesses are increasing exponentially based on the results of Alpine’s annual Customer Satisfaction Survey. Alpine surveyed their consumers and 57% of the respondents own 3 or more Internet-connected devices in their household or business, and that number is expected to keep rising.
Alpine Communications provides unlimited Internet plans, while many providers are choosing to meter broadband plans and imposing data caps on their Internet plans. This means their subscribers are being charged overage fees when their broadband usage goes over a certain limit
“It’s our honor to serve rural Iowa with increased broadband speeds and contribute to the local economy. Alpine employees are the people you will likely run into at school sporting events, community celebrations, and donating their time to a variety of local charitable organizations. It’s important that while customers may not always be familiar with tomorrow’s technology, they will have a familiar hometown company such as Alpine Communications to rely on,” said Hopp.
Alpine Communications has been providing customers with telecommunications services for over 18 years. The company currently employs 16 people in the area.