Where Service is #1
When it comes to service calls, we don’t ask for a 4-hour window or an 8-hour window, making you work around our schedule. We understand that your time is important which is why all service calls are set up by appointment.
"All over, I'm very satisfied. Your customer service personnel are very helpful, prompt, and friendly."
"Keep up the good work. Fusion TV and fast Internet service are a big selling point here in Elkader for businesses and residents."
"I feel that they are doing a great job and we have not had a problem. When our Internet is on the fritz, we call down right away and the tech is able to talk us through it. They are very patient people. For what we want for services, we are pleased with what we have."
"What I like best is that Alpine just keeps doing what it's supposed to without my having to complain, or wonder what to do."
"Reliable, uninterrupted service. Excellent picture quality."
"We are very pleased with service we get! Installation crew was very helpful!"
"The times I have called, employees are cheerful and helpful. I feel our computer protection is very good. They have cleaned up possible problems with our desktop on a few occasions and are always so nice."
"Everything is super. The customer service is great...very calm when I've lost my mind with my computer. I also love the UPS pick up spot...everyone is very knowledgeable. The community connections and what Alpine offers to nonprofits is extremely important and makes Alpine a great company."
"I have never gone to the office without getting satisfaction."
"Alpine personnel have always been courteous and knowledgeable when I have called or stopped in. I have been very satisfied with their staff and services."
"I appreciate Alpine's interest in keeping its clients informed. I also appreciate the employees' attitudes when I call or contact them and their knowledge to trouble shoot or solve a problem I may have."
"I love that Alpine is local and friendly. The phone call clarity is good, and I use their Internet service to pay my bills. Plus, with TV from Alpine, I stay up-to-date on the weather."
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