Hearing Aid Compatiblity

Updated 8/7/19

Phones and accessories that are Hearing Aid Compatible (HAC) will work with hearing aids that support the telephone switch feature. This is commonly known as the “T-switch” or “T-coil” that is built into the hearing aids. HAC products will only work with hearing aids that have a telephone switch.

Hearing Aid Compatible Phones

Alpine Wireless currently sells numerous phone models that meet the FCC M and T rating standards. Review the following list of all Alpine Wireless devices that are rated for hearing aid compatibility:

Manufacturer
Alcatel
Alcatel
Alcatel
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Asus
GOOGLE
GOOGLE
GOOGLE
HTC
HTC
HTC
Kyocera
Kyocera
Kyocera
Kyocera
Kyocera
LG
LG
LG
LG
LG
LG
Motorola
Motorola
Motorola
Motorola
Motorola
Motorola
Motorola
Motorola
Motorola
Motorola
Motorola
Motorola
Research In Motion
Research In Motion
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
Samsung
ZTE
Model
Idol 5S
A30
A30+
iPhone 5s
iPhone 6
iPhone 6+
IPHONE 6S
IPHONE 6S PLUS
iPhone 7
iPhone 7 Plus
iPhone 8
iPhone 8 PLUS
iPhone SE
iPhone X
iPhone Xs
iPhone Xs Max
iPhone XR
Asus_A009
Pixel XL / 2PW2100
Pixel/2PW4100
Pixel 3
Desire 526
Desire 530/HTCD160L
U11
Duraforce Pro E6810
Duraforce Pro 2 E6910
DuraXV/E4520, DuraXV/E4520NC,
E4610/KYOE4610PTT
S2720 - Cadence
G4/LG VS986
G5 / LG VS987
G6/VS988
K4 LTE /LG VS425
K8 V /LG VS500
VN220 Exalt
Droid Maxx 2/XT1565
Droid Mini / XT1030
Droid Turbo 2/XT1585
Droid Turbo XT1254
Moto E4 / XT1768
Moto G Play / XT1609
Moto G6 Play / XT1922
Moto G7 Power / XT19556
Moto Z Droid
Moto Z Play Droid
Nexus 6 XT1103
Z Force Droid
BlackBerry Classic
BlackBerry Priv
Convoy4/SMB690V
Galaxy Core Prime
Galaxy J1/SMJ100VLPP
Galaxy J3/SMJ320VPP, Galaxy J3
Galaxy J3/SMJ327VZKA, Galaxy J3
Galaxy J7/SMJ737VZKA
Galaxy Note 8
Galaxy Note 9/SMN960U1ZPAX/SMN960U1ZBAX
Galaxy S6/SMG920VZKA
Galaxy S7 / SMG930V
Galaxy S7 Edge
Galaxy S8
Galaxy S8 Plus
Galaxy S9/SMG960U1ZBAX/SMG960U1ZKAX
Galaxy S9 Plus/SMG965U1ZKAX/SMG965U1ZBAX
Galaxy S10e
Galaxy S10
Galaxy S10 Plus
Galaxy A505 - A50
Galaxy A10
Galaxy A20
Z233VWS
FCC ID
2ACCJA024
2ACCJB076
2ACCJB083
BCG-E2642A
BCG-E2816A
BCG-E2817A
BCG-E2946A
BCG-E2944A
BCG-E3085A
BCG-E3087A
BCG-E3159A
BCG-E3160A
BCG-E2945A
BCG-E3161A
BCG-E3218A
BCG-E3219A
BCG-E3220A
MSQA009
NM8G-2PW2100
NM8G-2PW4100
A4RG013A
NM80PM3100
NM82PST300
NM82PZC500
V65E6810
V65E6910
V65E4520, V65E4520, V65E4520, V65E4520
V65E4610
V65S2720
ZNFVS986
ZNFVS987
ZNFVS988
ZNFVS425
ZNFVS500
ZNFVN220
IHDT56UB1
IHDT56PE1
IHDT56UA1
IHDT56PK1
IHDT56WC1
IHDT56VD4
IHDT56XB1
IHDT56XQ1
IHDT56VB1
IHDT56VC1
IHDT56QD1
IHDT56VB2
L6ARHF140LW
L6ARHT180LW
A3LSMB690V
A3LSMG360V
A3LSMJ100VPP
A3LSMJ320VPP, A3LSMJ320VPP
A3LSMJ327V
A3LSMJ737V
A3LSMN950U
A3LSMN960U
A3LSMG920V
A3LSMG930US
A3LSMG935US
A3LSMG950U
A3LSMG955U
A3LSMG960U
A3LSMG965U
A3LSMG970U
A3LSMG973U
A3LSMG975U
A3LSMA505U
A3LSMA102U
A3LSMA205U
SRQ-Z233VL
M-Rating
M3
M4
M4
M3
M3
M3
M3
M3
M3
M3
M3
M3
M3
M3
M3
M3
M3
M4
M4
M4
M3
M4
M4
M4
M3
M3
M4
M3
M4
M3
M3
M4
M4
M3
M3
M3
M3
M4
M4
M3
M3
M3
M4
M3
M3
M4
M3
M3
M3
M4
M4
M4
M4
M3
M3
M4
M4
M4
M4
M4
M4
M3
M4
M4
M4
M4
M4
M3
M3
M3
M4
T-Rating
T3
T4
T4
T4
T4
T4
T4
T4
T4
T4
T4
T4
T4
T4
T4
T4
T4
T3
T4
T4
T3
T4
T4
T3
T3
T3
T4
T4
T4
T3
T3
T3
T3
T3
T4
T3
T3
T4
T3
T3
T4
T3
T3
T3
T4
T4
T4
T4
T4
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
T4
Functionality
B
C
B
A
A
A
A
A
A
A
A
A
A
A
A
A
A
C
A
A
A
C
C
B
B
A
B
B
B
A
A
A
B
B
B
C
A
A
A
B
B
B
B
A
A
B
A
A
A
B
C
C
B
B
B
A
A
A
A
A
A
A
A
A
A
A
A
A
B
B
C

High-end/feature-rich  A – > $250
Moderate-cost  B – < > $100-$250
Low-cost  C – < $100

Hearing Aid Compatible Accessories

Not all the wireless phones are hearing aid compatible by themselves and not all the wireless phones that are hearing aid compatible work well with all hearing aids. The lack of compatibility may be due to the radio signals generated by the phone or by the hearing aid design. HAC phone accessories are available to allow wireless phones to work better with hearing aids.

Accessibility

Hearing Aid Compatibility with Wireless Handset Devices

In general, a hearing aid operates by using a microphone to pick up sound waves in the air and convert the sound waves to electrical signals. The signals are then amplified as needed and converted back to audible sounds for the user to hear. The hearing aid’s microphone, however, does not always work well in conjunction with audio devices like headsets and telephone handsets. The acoustic connection made between the audio device and the hearing aid is poor and creates distortions in the sound. In addition, the surrounding noise in the area of the user is often picked up by the hearing aid and interferes with the desired audio.

Handsets Meeting ANSI Standard

Microphone Standard

As of February 15, 2010 Verizon Wireless has included in it’s line up of wireless handsets at least 10, or 50%, of it’s handsets that meet or exceed the ANSI (American National Standards Institute) hearing aid compatibility standard. Handsets that receive a hearing aid compatibility rating of M3 or M4 have met or surpassed the ANSI hearing aid compatibility standard as adopted by the Federal Communications Commission.

  • M3-rating indicates the handset has satisfied the ANSI standard
  • M4-rating indicates the handset has exceeded the ANSI standard

The higher the M-rating the handset has the lower the Radio Frequency emissions level and higher signal quality the handset will have. If there is no M-rating then the handset does not meet the ANSI standard. The handset’s M-rating along with a hearing aid’s M-rating will assist customers in finding a handset that will work best for them. The hearing aid must be in microphone mode in order to replicate the mode that was used with the handset when the rating was achieved.

Rating information can be found on the handset description card at your local Verizon Wireless store and on the Verizon Wireless online store. The M-rating, and a brief description of what the M-rating means, will be on the outside of the handset box and included with the information inside the box.

Telecoil Standard:

As of February 15, 2010, Verizon Wireless has included in its line up of handsets, at least 7 or 33% of its handsets that meet the ANSI (American National Standards Institute) Telecoil standard; beginning February 15, 2011 at least 10 handset models. Handsets that receive a telecoil rating of a T3 or T4 have met or surpassed the required standard as adopted by the Federal Communications Commission.

  • T3-rating indicates the handset has satisfied the ANSI standard
  • T4-rating indicates the handset has exceeded the ANSI standard

The telecoil rating is in reference to telecoils in some hearing aids, the telecoil is a small device that is built into some hearing aids for use with the telephone as well as assistive listening devices. Not all hearing aids have telecoils. To use the telecoil, generally, either the hearing aid is switched to the “T” position or a button on the hearing aid is pushed to select the telecoil setting.

The telecoil picks up magnetic fields generated by telephones and converts these fields into sound. Telecoils are particularly useful for telephone communication because they permit the volume control of a hearing aid to be turned up without creating feedback or “whistling,” and background noise can be reduced, especially when using cell phones in noisy places.

Starting September 15, 2006, those handsets that are both compliant for the microphone rating and the telecoil ratings will have both ratings on the handset box and its owner manual as well as the rating appearing on the handset description card in the store. If compliant to both standards it will appear as M3/T3 or M4/T4.

Hearing Aid Compatibility Information

Phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

HAC Information Links:

Learn more information regarding HAC and non-HAC devices: https://www.gari.info/index.cfm

Visit the FCC HAC webpage: https://www.fcc.gov/hearing-aid-compatibility-wireless-telephones

 

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