Hearing Aid Compatiblity

Phones and accessories that are Hearing Aid Compatible (HAC) will work with hearing aids that support the telephone switch feature. This is commonly known as the “T-switch” or “T-coil” that is built into the hearing aids. HAC products will only work with hearing aids that have a telephone switch.

Hearing Aid Compatible Phones

Alpine Wireless currently sells numerous phone models that meet the FCC M and T rating standards. Review the following list of all Alpine Wireless devices that are rated for hearing aid compatibility:

Manufacturer
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Apple
Google Pixel
Google Pixel XL
Huawei
LG Terra
LG G4
LG G5
LG G6
LG Lucid
LG Vista
LG Exalt
LG V20 Titanium
Motorola
Motorola
Motorola
Kyocera Cadence
Samsung Galaxy J3
Samsung Note 4
Samsung Note 5
Samsung Note 8
Samsung Galaxy S5
Samsung Galaxy 6S
Samsung Galaxy S6 Edge
Samsung Galaxy S6 Edge Plus
Samsung Galaxy S7
Samsung Galaxy S7 Edge
Samsung Galaxy S8
Samsung Galaxy S8 Plus
Model
iPhone 5s
iPhone 6
iPhone 6 Plus
iPhone 6s Plus
iPhone 6s
iPhone 7
iPhone SE
iPhone 8
Iphone 8 Plus
Pixel/2PW4100
Pixel XL / 2PW2100
Ascend Y300 M881
LG-VN210
LG-H810
G5 / LG VS987
ZNFH871
LG-VS870
LG-VS880
LG-VN220
ZNFH910
Motorola Droid Turbo 2 - 32GB XT1585
Motorola Droid Turbo - 32GB XT1254
Moto E4 - XT1768
S2720 - Cadence
SM-J327R6
SM-N910V
SM-N920A
SM-N950U
SM-G900V
SM-G920V
SM-G925A
SM-G928A
SM-930A
SM-G935A
SM-G950U
SM-G955U
FCC ID
BCG-E2642A
BCG-E2816A
BCG-E2817A
BCG-E2944A
BCG-E2946A
BCG-E3085A
BCG-E2945A
BCG-E3159A
BCG-E3160A
NM8G-2PW4100
NM8G-2PW2100
QISM881
ZNFVN210
ZNFH810
ZNFVS987
ZNFH871
ZNFVS870
ZNFVS880
ZNFVN220
ZNFH910
IHDT56UA2
IHDT56PK1
IHDT56WC1
V65S2720
A3LSMJ327V
A3LSMN910A
A3LSMN920A
A3LSMN950U
A3LSMG900V
A3LSMG920V
A3LSMG925A
A3LSMG928A
A3LSMG930US
A3LSMG935US
A3LSMG950U
A3LSMG955U
M-Rating
M3
M3
M3
M3
M3
M3
M3
M3
M3
M4
M4
M4
M3
M3
M3
M4
M4
M4
M3
M4
M4
M4
M3
M4
M3
M4
M4
M4
M3
M4
M4
M4
M4
M4
M4
M3
T-Rating
T4
T4
T4
T4
T4
T4
T4
T4
T4
T4
T4
T3
T4
T3
T3
T3
T3
T4
T4
T3
T4
T3
T3
T4
T3
T4
T3
T3
T3
T3
T3
T3
T3
T3
T3
T3
Functionality
A
A
A
A
A
A
A
A
A
A
A
B
B
A
A
A
C
B
B
A
A
A
B
B
B
A
A
A
A
A
A
A
A
A
A
A

High-end/feature-rich  A – > $250
Moderate-cost  B – < > $100-$250
Low-cost  C – < $100

Hearing Aid Compatible Accessories

Not all the wireless phones are hearing aid compatible by themselves and not all the wireless phones that are hearing aid compatible work well with all hearing aids. The lack of compatibility may be due to the radio signals generated by the phone or by the hearing aid design. HAC phone accessories are available to allow wireless phones to work better with hearing aids.

Accessibility

Hearing Aid Compatibility with Wireless Handset Devices

In general, a hearing aid operates by using a microphone to pick up sound waves in the air and convert the sound waves to electrical signals. The signals are then amplified as needed and converted back to audible sounds for the user to hear. The hearing aid’s microphone, however, does not always work well in conjunction with audio devices like headsets and telephone handsets. The acoustic connection made between the audio device and the hearing aid is poor and creates distortions in the sound. In addition, the surrounding noise in the area of the user is often picked up by the hearing aid and interferes with the desired audio.

Handsets Meeting ANSI Standard

Microphone Standard

As of February 15, 2010 Verizon Wireless has included in it’s line up of wireless handsets at least 10, or 50%, of it’s handsets that meet or exceed the ANSI (American National Standards Institute) hearing aid compatibility standard. Handsets that receive a hearing aid compatibility rating of M3 or M4 have met or surpassed the ANSI hearing aid compatibility standard as adopted by the Federal Communications Commission.

  • M3-rating indicates the handset has satisfied the ANSI standard
  • M4-rating indicates the handset has exceeded the ANSI standard

The higher the M-rating the handset has the lower the Radio Frequency emissions level and higher signal quality the handset will have. If there is no M-rating then the handset does not meet the ANSI standard. The handset’s M-rating along with a hearing aid’s M-rating will assist customers in finding a handset that will work best for them. The hearing aid must be in microphone mode in order to replicate the mode that was used with the handset when the rating was achieved.

Rating information can be found on the handset description card at your local Verizon Wireless store and on the Verizon Wireless online store. The M-rating, and a brief description of what the M-rating means, will be on the outside of the handset box and included with the information inside the box.

Telecoil Standard:

As of February 15, 2010, Verizon Wireless has included in its line up of handsets, at least 7 or 33% of its handsets that meet the ANSI (American National Standards Institute) Telecoil standard; beginning February 15, 2011 at least 10 handset models. Handsets that receive a telecoil rating of a T3 or T4 have met or surpassed the required standard as adopted by the Federal Communications Commission.

  • T3-rating indicates the handset has satisfied the ANSI standard
  • T4-rating indicates the handset has exceeded the ANSI standard

The telecoil rating is in reference to telecoils in some hearing aids, the telecoil is a small device that is built into some hearing aids for use with the telephone as well as assistive listening devices. Not all hearing aids have telecoils. To use the telecoil, generally, either the hearing aid is switched to the “T” position or a button on the hearing aid is pushed to select the telecoil setting.

The telecoil picks up magnetic fields generated by telephones and converts these fields into sound. Telecoils are particularly useful for telephone communication because they permit the volume control of a hearing aid to be turned up without creating feedback or “whistling,” and background noise can be reduced, especially when using cell phones in noisy places.

Starting September 15, 2006, those handsets that are both compliant for the microphone rating and the telecoil ratings will have both ratings on the handset box and its owner manual as well as the rating appearing on the handset description card in the store. If compliant to both standards it will appear as M3/T3 or M4/T4.

Hearing Aid Compatibility Information

Phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

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